Westlaw UK provides access to huge but easily searchable databases of case law, legislation, news, legal journals, commentary, current awareness alerts and EU legal materials. It is the only service that consolidates all primary and secondary legislation for the UK, Scotland, Wales and Northern Ireland.
Practical Law UK provides answers for a wide array of legal issues. They take the expertise of over 280 dedicated full-time attorney-editors and distill it in a way that helps lawyers get their work done. They work with top law firms worldwide to ensure that resources always reflect current law and market practice.
The Business Goal
Thomson Reuters acquired Practical Law in 2013. Westlaw UK was already established but needed some enhancement in usability and features. The original plan was to merge these products into one common experience, while also migrating the content over to a different platform. It became clear that inherent in this merger, was the necessity to redesign this new collection from all aspects. It would not be effective or useful for users simply as a migration of content. Another factor that influenced this decision was that it would later lay the foundation for the redesign of the US Westlaw product.
My UX role was quite diverse. It included analyzing on the research side, while executing on the design side.